Effective Date: 23rd December 2023

Introduction
Mountain View Hotel is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our hotel services and website.

Information We Collect
We may collect various types of information, including but not limited to:

Personal information (e.g., name, contact details).
Reservation and payment information.
Demographic information.
Information provided via online forms.
Cookies and usage data when you visit our website.
How We Use Your Information
We use your information for the following purposes:
To process reservations and provide services.
To improve our services and customise your experience.
To communicate with you about your reservations, special offers, and promotions.
To ensure the security and safety of our guests and staff.
To comply with legal obligations.
Cookies and Tracking
We use cookies and similar technologies to enhance your website experience. You can manage your cookie preferences through your web browser settings.

Sharing Your Information
We do not sell or rent your personal information to third parties. We may share information with trusted service providers for specific purposes, such as processing payments or marketing efforts.

Security
We employ reasonable security measures to protect your information. However, no method of online transmission or storage is 100% secure. We cannot guarantee absolute security.

Your Choices
You can access, update, or request deletion of your personal information by contacting us. You may also opt out of marketing communications at any time.

Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies.

Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.

Changes to this Policy
We may update this Privacy Policy periodically. Changes will be reflected on this page, and the effective date will be updated accordingly.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at admin@themvhotel.au

By using our services and website, you consent to the terms outlined in this Privacy Policy. Please review it regularly for updates.